Shipping Policy for Eye Care Meets Skin
Shipping Destinations
We offer shipping services across Canada.
Standard Shipping
Duration: 5-7 business days.
Cost: Standard shipping is free on orders totalling $95 or more.
Express Shipping
Duration: 2-3 business days.
Cost: Express shipping rates are calculated based on the delivery address and package weight.
Order Processing Time
The majority of orders are processed and shipped within 1-2 business days after the order has been placed.
Shipment Confirmation
Once your order is ready to be shipped, you will receive a shipment confirmation email.
Shipment Details
The shipment confirmation email will contain detailed information about your order's shipment.
Tracking Information
You will be provided with a tracking number for your order.
Package Tracking
The shipment confirmation email will also include a package tracking link, allowing you to monitor the delivery status in real-time.
Missing or Delayed Shipments
In the rare event of a delayed shipment, we will promptly communicate the issue and provide updates.
If your order is missing, contact our customer support, and we will investigate and resolve the issue.
International Shipping
Currently, we only offer shipping services within Canada. For international shipping inquiries, please contact our customer support.
Shipping Restrictions
Some products may have specific shipping restrictions. Please refer to product descriptions for any such limitations.
Shipping Address
Ensure that the provided shipping address is accurate to prevent delays or mis-deliveries.
Holidays and Weekends
Please note that orders placed on weekends or holidays will be processed on the next business day.
Contact Information
For any shipping-related inquiries or assistance, please reach out to our customer support team through the provided contact information.
Policy Updates
This shipping policy is subject to change. Check our website for the most up-to-date information.