Shipping Policy for Eye Care Meets Skin

Shipping Destinations

We offer shipping services across Canada.

Standard Shipping

Duration: 5-7 business days.

Cost: Standard shipping is free on orders totalling $95 or more.

Express Shipping

Duration: 2-3 business days.

Cost: Express shipping rates are calculated based on the delivery address and package weight.

Order Processing Time

The majority of orders are processed and shipped within 1-2 business days after the order has been placed.

Shipment Confirmation

Once your order is ready to be shipped, you will receive a shipment confirmation email.

Shipment Details

The shipment confirmation email will contain detailed information about your order's shipment.

Tracking Information

You will be provided with a tracking number for your order.

Package Tracking

The shipment confirmation email will also include a package tracking link, allowing you to monitor the delivery status in real-time.

Missing or Delayed Shipments

In the rare event of a delayed shipment, we will promptly communicate the issue and provide updates.

If your order is missing, contact our customer support, and we will investigate and resolve the issue.

International Shipping

Currently, we only offer shipping services within Canada. For international shipping inquiries, please contact our customer support.

Shipping Restrictions

Some products may have specific shipping restrictions. Please refer to product descriptions for any such limitations.

Shipping Address

Ensure that the provided shipping address is accurate to prevent delays or mis-deliveries.

Holidays and Weekends

Please note that orders placed on weekends or holidays will be processed on the next business day.

Contact Information

For any shipping-related inquiries or assistance, please reach out to our customer support team through the provided contact information.

Policy Updates

This shipping policy is subject to change. Check our website for the most up-to-date information.